Organizing business meetings with potential clients
We can improve your concept for building corporate identity and current company vision. We have the necessary resource to organize a campaign for potential corporate clients.
- Selection of a database according to pre-set criteria;
- Making a script;
- Making outgoing calls in order to arouse initial interest and receive additional information for the preparation of individual proposals;
- Sending presentations;
- Arranging business meetings with potential clients.
Conducting surveys and research
Conducting telephone surveys to analyse potential markets, customer satisfaction or brand awareness.
The key to a successful study is the correctly collected and processed information. We offer a detailed package of reports to ensure that you receive all the data in a format that meets your needs.
Customer service line
Research shows that consumers prefer telephone contact with a consultant who can quickly and competently answer their questions and help them to solve their problems. Our agents are prepared to help your clients when they need you most.
- Deliveries and order tracking
- Customer Service - Many questions may arise after a sale. We can successfully resolve inquiries, provide additional product support, and enter data into your customer management systems.
- Customer Satisfaction Survey - If you are looking for a way to improve your customer service, we can get valuable information from your loyal customers.
- Service and reclamations - Whether the customer wants to return, replace, cancel an order, or receive a warranty repair of a product, it is extremely important that this process is carried out in the best way for you and your customers. We will work with you to optimize this process and provide the best possible customer service experience.
With attention and care towards the client!
Turn the customer inquiries into sales!
Customers often call because need additional information when choosing a product or service. Our professionally trained agents will be online to highlight all the benefits of the product or service and guide the customer to purchase.
- Customers will remember their impressions of the service much longer than the price they paid.
- 7 out of 10 customers are willing to spend more if they are satisfied with the customer service.
- 77% of the customers are satisfied with the customer service and they are willing to recommend your company to a friend.
Договор за предоставяне на безвъзмездна финансова помощ по проект:
Въвеждане на Система за управление на взаимоотношенията с клиенти (CRM система) по договор за финансиране BG-RRP-3.005-6303-C02
Краен получател: Кеърхелп ЕООД
Обща стойност: 19500 лв., от които 19500 лв.
безвъзмездно финансиране.
Начало: 10.11.2023 г.
Край: 10.11.2024 г.
The technologies and the digitalization of the services are growing extremely fast, so we highly recommend you to keep your relation with your customers.
Trust us!